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COMMON QUESTIONS

  • Can I return a product?
    Products must be returned within 30-days of order in original condition. Customized cards are not eligible for return, unfortunately.
  • How do I customize a card?
    When customization is available, there is a section to specify what you would like to add or change. Not all items are available for customization and customized items are non-returnable.
  • Can I purchase an entirely customized item?
    Not yet. This is a service I would like to offer in the future, but I am still currently figuring out an online business so completely custom items are not available for the time being.
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